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SUMMARY:Increased Customer Experience = Increased Profits!
DESCRIPTION:Be ready to interact with our featured speaker\, Andy Shockney\, and your fellow participants. \nPlease arrive at 11:30 am. Eat. Mingle. Make new friends. \nIn this TIGER Talk\, Andy Shockney will provide a plan for improving your customers’ experience when consuming or obtaining your products or services. \nWho Should Come: self-challenging business owners and CEOs who are seeking to build the value of their businesses. \nPlease come prepared to: \n\ndiscuss your business’s current performance\nspecify where you want performance to improve\nmake a commitment to an action plan to improve profitability\n\n*************** \nAndy Shockney is President and Co-Founder of What Box Consulting Group. Andy’s focus in consulting is on strategic planning and customer experience. His passion is to discover and unlock growth in businesses and leaders. \nPrior to starting his consulting firm\, Andy was Director of Strategic Planning with Thirty-One Gifts. While at Thirty-One\, he also led the customer experience team on a journey from forty million to seven-hundred million in sales. \nAndy is also an adjunct lecturer at The Fisher School of Business at The Ohio State University where he teaches Marketing Projects 4204 – Marketing Capstone for Seniors. \nLearn more about the capabilities of Andy’s consulting firm at www.whatboxconsultinggroup.com. \n*************** \nLike all TIGER Events\, this talk is FREE. \nTimeline: \n11:30 am – Lunch / Socializing \n11:50 am – Introduce yourself to our crowd (your “15 Seconds of Fame”) \n12:05 pm – Hand-off to Andy \n1:00 pm – Wrap / More Socializing \n  \n\n\n\n\n\nName*\nFirstLast\n\nEmail*\n\n\nCompany*\n\n\nConsent to Use My Image & Voice*\nBy registering for & participating in this event\, I am consenting to the recording of my image and/or voice. I am also authorizing Innovate New Albany to use photographs\, video\, and audio recordings containing my image and/or voice in any medium for any purpose.\n\n\n I AGREE\n\n\n\n\n\n\n\n\n  \n 
URL:https://innovatenewalbany.org/new-event/increased-customer-experience-increased-profits/
LOCATION:INNOVATE NEW ALBANY – NEW LOCATION\, 7775 Walton Pkwy\, Suite 100\, New Albany\, OH\, 43054\, United States
CATEGORIES:TIGER Talk
ATTACH;FMTTYPE=image/jpeg:https://innovatenewalbany.org/wp-content/uploads/2025/02/Headshot-Andy-Shockney-TIGER-Graphic-021425-1.jpg
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