TS24 Receives ISO Certification for Quality Management

Written by Innovate New Albany@InnovateNA13 years ago

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New Albany-based TS24 is the first travel agency in the United States to receive ISO 9001:2008 certification by the Geneva-based worldwide federation of national standards bodies.

The certification earlier this year acknowledges TS24’s implementation of a dedicated, systematic and quantifiable approach to quality-of-service standards through a rigorous auditing process.

ISO 9001:2008 standards specify organizational requirements in documentation, procedures and operations for a quality management system. “The quality management system implemented provides reassurance to our customers that we will continue our long tradition of developing and providing products, services and support of the highest caliber,” said Tammy Krings, CEO and Leadership Coach.

Ranked among the top 10 travel management companies in the nation, TS24 provides the highest level of global service in combination with innovative technology. TS24 is an around-the-clock business, offering its customers consistent services and support 24 x 7, 365 days per year, and is also a Business Plus member of Lufthansa City Center International. It serves customers in 26 countries and offers its OnDemand applications in 8 languages.

TS24’s consulting division, Troilo & Associates, also received ISO 9001: 2008 certification. Visit TS24 website www.ts24.com for more information.

Innovate New Albany, the city’s incubator for technology startups, entrepreneurs and small businesses, features 16,000 square feet of space within the New Albany Business Park’s Signature Office Building, 8000 Walton Parkway.